Service Manager
About M. O’Brien Plant Hire
M. O’Brien Plant Hire Ltd is a leading supplier of plant hire and transport solutions, supporting major construction and infrastructure projects. We are known for our reliable equipment, high service standards, and strong operational performance.
As part of our continued growth, we are looking for an experienced Service Manager to support our operations and ensure maximum plant availability and compliance.
Purpose of the Role
To effectively manage the service department, ensuring all plant and equipment is maintained to the highest standards, maximising uptime, and supporting the operational needs of the depot and wider business.
Reporting to the Operations director, you will be responsible for the day-to-day running of the workshop and service team.
Key Responsibilities
Oversee the inspection and preparation of hire equipment
Manage all major and minor repairs, ensuring maximum equipment availability
Lead and manage workshop staff, including mobile fitters and support personnel
Ensure full compliance with workshop health & safety standards and procedures
Maintain compliance across workshop and yard operations
Keep all statutory training and certifications up to date
Deliver regular toolbox talks and performance updates to staff
Monitor and process workshop timesheets
Analyse costs and review purchase orders to identify savings and control overspending
Support recruitment of workshop and mobile staff where required
Drive improvements in productivity, team engagement, and retention
Ensure clear and consistent communication with the wider depot and operations teams
What We’re Looking For
Proven experience in a Service Manager or senior workshop role within plant hire, construction, or related industries
NVQ Level 3 in Plant Maintenance (or equivalent)
Strong leadership and people management skills
Solid understanding of plant maintenance, servicing, and compliance requirements
Excellent organisational and problem-solving abilities
High attention to detail and ability to meet deadlines
Strong Health & Safety mindset
Personal Attributes
Team player with a hands-on approach
Driven, organised, and solutions-focused
Strong communicator with the ability to motivate teams
What We Offer
Competitive salary (DOE)
Long-term career opportunity within a growing business
Supportive and professional working environment
Opportunity to make a direct impact on depot performance and fleet availability
Equal Opportunities
M. O’Brien Plant Hire Ltd is an equal opportunities employer. We value diversity and are committed to building an inclusive workforce.
- Department
- Service Department
- Locations
- St Albans
About M O'Brien Group
M O'Brien Group is proud to be a multi disciplined contractor and service provider to the construction industry. Founded in 1991 with a single JCB 3CX, the company has grown from strength to strength and is now renowned for having one of the UK's most modern and capable fleets and the UK's most capable operatives and management team.